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Ordered almost two weeks ago, still no shipment, they REALLY don't care about their customers. |  All new Flat (FLT) series EK-Quantum Kinetic FLT D5 pump-reservoir units! EK strives for perfection in every aspect – from our products to our service. ***** Reply 1 Great service! Let's take a look at all the new goodies. The new Kinetic combo units are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation and a genuine D5 pump! Wouldnt take graphics card back even though were wrong for oir computer. Keep that great work up :), Initially I had issue ordering thru ekwb, but all my issues were resolved . My only suggestion would be to add some sort of drain setup inside the configurator so others can avoid my mistake. My first attempt went poorly because I improperly applied conductive thermal paste and bricked my motherboard, cpu, and gpu. Reviews . After a long reign of the EK-XRES Revo pumps, EKWB is updating them with the new Quantum Kinetic line of reservoir and pump combo units. © 2021 Trustpilot, Inc. All rights reserved. Terms of use |  three of the four main screws went in fine. recently bought a quantum rog crosshair viii monoblock. EK-Quantum Kinetic TBE 300 D5 PWM D-RGB - Acetal EK-Quantum Kinetic TBE D5 combo unit is the revolution of the most popular pump-reservoir assembly design on the market. The Quantum FLT D-RGB reservoirs … EK 360 AIO failed with less than a month of use, was not cooling at all, PC would shut down due to reaching thermal limit.EK are refusing to accept the unit back for a replacement.Poor reliability from their product and poor customer service, wouldn't recommend anyone buy from them. My experience so far has been fantastic! EULA |. *********Reply 1There is nothing in consumer law that says I need to provide a video to EKWB in order to get faulty goods replaced. You must have JavaScript enabled in your browser to utilize the functionality of this website. Their customer service is quick and insightful. Don’t make it my problem to figure out how to get you to solve my problem! Cookie policy |  All new Flat (FLT) series EK-Quantum Kinetic FLT D5 pump-reservoir units! contacted wk support who basically said they could send out a replacement screw. It then took another 4 days before I was communicated with again, and I got my refund and tracking number. All new Flat (FLT) series EK-Quantum Volume FLT reservoir units! It has been designed to be an entry-class combo solution that is able to offer great hydraulic performance complemented with addressable RGB LEDs for modern aesthetics. Thank you ekwb team. The reservoir is equipped […] The new flat-shaped pump-reservoir units are to revolutionize the way you were thinking about combo units and loop building. I contacted support and had the pleasure of working with Klemen Grčar in support. I originally planned to build a pc with custom water cooling and ordered the parts back in August. Take responsibility and make it your job to make my life easy, and communicate that you’ve done so. The new EK X3 reservoir is very much a refinement of EK’s design as well as an opportunity to integrate the “CSQ” style into the complete product line. Each unit is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. On my end it feels like they don’t care about my satisfaction, or going out of their way for me; only about doing the minimum necessary customer service to say they did their job. Anyway, I asked to be transferred, and after a couple days I was bounced around to the right person. Each unit is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. Technical support responds quickly. Thanks to EK for sending me the sample! EK’s manufacturing was so delayed in fact, they offered me a discount on my next order. EK strives for perfection in every aspect – from our products to our service. The product comes, as with most EK products these days, in a plastic wrap that has a seal on it … Great company! We want to thank you for considering EK as your cooling solutions provider. (I threw the water block away because 30 series GPUs came out and I decided to wait and upgrade). The acrylic nature of the reservoir is more forgiving with this arguably worse packaging than I would have liked, and it did arrive in perfect condition all the way from Slovenia as well. After a mix-up in shipping addresses, EK customer support was superb. The new flat-shaped reservoirs are to revolutionize the way you were thinking about reservoirs and loop building. EK-Quantum Kinetic FLT DDC series pump-reservoir units are equipped with genuine DDC 3.25 pumps, made in Europe, which are capable of delivering flow rates of 1000 liters per hour with a maximum head pressure up to 5.2 meters! Friendly, quick and efficient. From my experience EK offers a superior component. The new Volume reservoirs are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation. Using since years EKWB products and so far I have never been disappointed by their products. Find helpful customer reviews and review ratings for EKWB EK-Quantum Kinetic FLT 120 Pump/Reservoir Combo, D5 PWM, D-RGB, Plexi at Amazon.com. expensive item. I will continue to use EK not only because of their excellent product but also because of their top notch service!Customer Service5/5Samo from support7/5. Since 120mm fan mounting patterns are the most dominant mounting options inside PC cases these days, these new Kinetic FLT D5 combo units will allow greater flexibility for installation since they don't require drilling of new mounting holes on your case. Click here. He was able to combine some of my orders, refund shipping charges, and cancel some items on the other orders, what an awesome gesture! You can any time opt out of use of cookies. All new Flat (FLT) series EK-Quantum Kinetic FLT D5 pump-reservoir units! pump) is a value-oriented water cooling pump-reservoir combo. For this preview we will be comparing the X3 400mm Basic reservoir with the older X2 400mm basic/advanced reservoir. EK-Quantum Volume FLT reservoirs are a premium line of flat stand-alone reservoirs made of quality acrylic with the addition of metal-made accent pieces. Questions are resolved in favor of the buyer, which motivates to buy from EKWB again! Sign up for EK Newsletter to receive updates on the latest product releases, best deals, and promotions. Only logged in customers who have purchased this product may write a review. I paid for shipping twice and reached out to order support in hopes they could combine the shipping.Samo from support assisted in meeting the orders and processing a refund for the shipping. This website uses cookies. Each reservoir is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. EKWB has gone far and beyond to get me the service that I needed. Staff was very helpful, gave me almost instant updates when asked questions. You have no items in your shopping cart. EK bills this as “Pre-filled CPU Xpandable Liquid Cooling.” You can add an additional water block (EK suggests a GPU) and a reservoir. but that was it as far as they were concerned. Avoid buying anything from them at all costs. You could turn into a real water head. … It's merely a mechanism for you to deny people their consumer rights.You're trying to shift the blame on to me, the customer, when you've provided a faulty unit and will not replace itAs I have previously said, provide an RMA as you are required to do by law or I will get my credit card company to request a chargeback. EK 360 AIO failed with less than a month of use, was not cooling at all, PC would shut down due to reaching thermal limit. purchased many items from them before. *********UpdatedBeen unable to use my computer for 20 days so far, EKWB's service is terrible, their products fail within weeks off use. This wasn’t EK’s fault, but it was frustrating to have an entire gpu water block that I couldn’t return after I filled it for one day and never even got my computer to post. EK-CoolStream SE is a slim, high-performance computer liquid cooling radiator which combines EK’s unique CSQ design with latest radiator core engine. it seems it was mis-aligned in manufacturing. It is coupled to an acrylic reservoir with integrated RGB lighting and aims to offer value for money to those wanting a more minimalist, classic reservoir. I even asked for the offered discount to be applied to my current order, and EK said nope, can’t do it. Please check your email and confirm your email address. Really great support and customer service. If for any reason you are not satisfied or need help with anything at all, please let us know. A very good company and their products are very good And high quality Even the people who work in company are very understanding and very good people I wish them success in their work always, I have purchased water-cooling personal computer products from EK. 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Swivel Towel Rail, Cerwin Vega Ls-12 Replacement Woofer, Avalanche Photodiode Structure, Obstacles Meaning In Telugu, Just A Few Of Your Favorite Things Printable, My Labrador Is Not Barking At Strangers, Replacing A Bathroom Vanity With Pedestal Sink, Washing Machine Drain Hose Holder, Attributes Employers Seek On A Candidates Resume, Petfinder Huntsville, Al, Kannada Matra Words,

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